How should you communicate with a patient who has a language barrier?

• A. Use family members to interpret for patient.
• B. Use a qualified interpreter or translation services; avoid relying on family members.
• C. Wait for the patient to learn English.
• D. Use machine translation apps.

Answer: (B)

Communicating with a patient who has a language barrier should be done with a qualified interpreter or translation service. This ensures accurate exchange of information, proper informed consent, and maintenance of privacy and confidentiality. Relying on family members can lead to misinterpretation, bias, and disclosure of sensitive information, which risks patient safety and trust. Waiting for the patient to learn English or using only machine translation apps can cause miscommunication and errors in care. When an interpreter is used, employ appropriate modalities (in person or remote), speak directly to the patient, use plain language, check understanding with teach-back, and avoid rushing or using medical jargon without clear translation. This approach supports safe, respectful, and effective care.